Answers before you start.
We keep scope, timelines, reporting, and refund conditions explicit. If something isn’t clear, email us — we respond within 24–48 business hours.
Categories
What exactly do you deliver?
Digital professional deliverables: audit documents, prioritised checklists, content plans, briefs, on‑page recommendations, and reporting dashboards/notes. Implementation can be handled by your team or coordinated with us.
Do you guarantee #1 rankings?
No. Search performance depends on many factors outside anyone’s control (competition, brand authority, product-market fit, algorithm changes). We focus on best practices, measurable inputs, and transparent reporting.
How long does SEO usually take?
Many sites see early technical improvements in 2–6 weeks, while meaningful organic growth often takes 3–6+ months. Timelines vary by starting point, market, and execution velocity.
When do I receive the first audit?
For most projects, the first technical audit and fix plan is delivered within 5–10 business days after access and discovery are complete.
What is your reporting cadence?
Weekly signal notes (what changed, risks, next priorities) and a monthly performance review (traffic, conversions, content progress, backlog). Quarterly strategy resets are available on retainers.
Which tools do you work with?
Commonly Google Search Console, GA4, tag manager, and your CMS. We can also work with crawl tools and log exports where available. We adapt to your stack.
Do you write content?
We provide content briefs and coordination. Writing can be handled by your team, freelancers, or a partner. We can offer editorial QA and SEO guidance to keep drafts aligned.
How do payments work?
Payments are processed securely via Stripe (card and supported methods). Most engagements are monthly. See the Payments Info page for details.
Do you offer one‑time projects?
Yes. Technical audits and content planning can be scoped as one‑time projects. Ongoing retainers are recommended for steady execution and iteration.
What is your refund policy?
Because services are digital and work begins quickly, refunds are limited once deliverables are started or delivered. If a milestone has not been started, it may be refundable. See our Refund Policy.
Can I pause or cancel a monthly plan?
Yes. You can cancel with written notice before the next billing cycle. Work already performed and deliverables provided remain billable.
Do you work with international clients?
Yes. Delivery is digital and remote-first. We align on timezone expectations, communication channels, and reporting cadence during discovery.
What do you need from us to start?
Access to relevant analytics (or exports), a list of priority products/services, and clarity on goals. If you have developers/writers, we’ll align on workflow and cadence.